www.loteriasjudastadeo.es

f.a.c. - San Judas Tadeo

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F.A.Q.

 
Why did you take San Judas Tadeo as the name of the kiosk?

 
Judas Tadeo is known as Jude Thaddaeus and he is the Saint for the Hopeless and the Despaired.
 
He was born in Galilee, was one of the Twelve Apostles and also Jesus’ cousin. His father, Cleophas, was St. Joseph’s brother and his mother, Mary the wife of Cleophas, was Virgin Mary’s cousin.
 
He preached the Gospel in Judea, Mesopotamia and then, when he arrived to Persia, he was killed with an axe in 70 a.c.
 
His feast day is October 28th (Western Christianity)
 
According to tradition, pilgrims came to his grave to pray and many of them experienced the powerful intercessions of St. Jude.
 
We have our own Jude Thaddaeus, for our customers to show him their tickets, so he can take their problems away.

 
How do I claim my prize?

 
Winning tickets may be claimed at any National Organization of Lotteries and Bets (ONLAE) retailer. However, if the prize is higher than 3.000 euros, they may be claimed at any branch office.
 
How can I subscribe to a lottery number?
 
Contact us on this telephone number 958 52 28 34

 
Can I order from abroad?

 
No.

 
Can I buy lottery online?

 
Yes, just click on the “Buy lottery” button.

 
Can I use a credit card?

 
It is not possible yet.
 
What is your account number for me to make a bank transfer?
 
LA CAIXA: ES44 2100.2512.43.0210025585

 
What is your opening time?

 
Our opening time are from 9:30 to 14:00 hours and from 17:00 to 21:00 hours, Monday to Saturday.

 
How can I check my order status?

 
We will send an e-mail with a tracking number, so you can view your order progress.

 
What kind of courier services do you use?

 
MRW and Correos Certificado (Spanish Post Office).

 
When will my order expire?

 
5 days before the draw.

 
How can I change the shipping service?

 
If you pay 15€ for the shipping services, we will use MRW; but if you just pay 5€, then we will use Correos Certificado (Spanish Post Office). Anyway, both services will provide you a tracking number.

 
Can I order a specific number online?

 
No, you can just choose the last number.
 
Does it have additional charges if I order lottery online?
 
No, it is just the lottery and the shipping cost.

 
Can I change an order?

 
No, it is not possible. If you want to change your order, you have to make a new one. When you make the payment, make sure you specify your new order’s number.

 
Can I add more tickets to my order?

 
It depends, if the money have been paid, then the answer is NO, but if not, make a new order.

 
Can I order on the Internet and pick my tickets at the store?

 
Yes, you can. First, you have to make the payment, then phone us on 958 52 28 34 and indicate us your order number, your phone number and the name of the person in charge.
 
After that, you can pick them up 72h (3 business days) after making the payment. It is essencial that the person in charge bring a copy of his/her ID card and a copy of the payment.

 
What is the minimum order?

 
A single ticket.

 
What happen if I do not pay my order?

 
Your order will be null and void automatically unless you make the payment, at least, 5 days before the draw.

 
Any other questions?

 

Further information can also be obtained on telephone number 958 52 28 34.

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